If you are relying on people to keep the business going through a crisis or major disruption - whether it's caused by industrial action, bad weather, or a major reputational problem to name a few causes, are HR policies and procedures fit for purpose? Have you survey your staff on their expectations?
There's a thought-provoking survey being run by the Business Continuity Institute on their website www.thebci.org at the moment, which is worth checking out.